Business Details
9 Years
experience
Your Trusted Partner for Property, Legal & Financial Services in Cumbria
At Poole Townsend, we have established ourselves as a trusted partner in property, legal, and financial services since 2017. Our team of local experts combines decades of collective experience with a deep understanding of the Cumbrian market, offering tailored solutions for property sales, lettings, conveyancing, mortgages, and financial advice. We pride ourselves on our client-centric approach, demonstrated through our award-winning service, including three consecutive British Property Awards for estate agency in Grange-over-Sands.As an employee-owned business, we maintain transparency and accountability through accreditations from The Property Ombudsman Scheme, the Solicitors Regulation Authority, and the Financial Conduct Authority. Our commitment to excellence extends beyond transactions, with initiatives like client money protection and free initial legal consultations reflecting our dedication to responsible, ethical service delivery.
Services
Property Sales
Lettings
Mortgages
Legal Services
Financial Advice
Details
- Year established: 2017
Highlights and features
- Award-winning estate agency with three consecutive British Property Awards
- Integrated property, legal, and financial services under one roof
- Local market expertise across Cumbria since 2017
- Client money protection through The Property Ombudsman Scheme
- Free initial legal consultations with qualified solicitors
Associations and certifications
- The Property Ombudsman Scheme
- Solicitors Regulation Authority
- Financial Conduct Authority
- Propertymark
What people say
Excellent service
Professional presentation
Knowledgeable team
Seamless process
Highly recommend
Services
Property Sales
Our property sales service combines local market expertise with professional marketing strategies to maximise property value. We offer 60-second online valuations, award-winning presentation techniques, and comprehensive transaction support. Clients benefit from our deep understanding of Cumbrian property markets and integrated legal and financial services.
Lettings
We provide complete lettings solutions for landlords and tenants across Cumbria. Our services include property management, tenant vetting, compliance checks, and market analysis. With dedicated property managers and local office support in five key locations, we ensure smooth rental processes for all parties involved.
Legal Services
Our SRA-regulated legal team specialises in property-related legal matters including conveyancing, wills, probate, and litigation. We offer free initial consultations and combine legal expertise with practical property market knowledge to deliver clear, jargon-free advice tailored to individual client needs.
Mortgages
As FCA-authorised advisors, we provide independent mortgage advice covering high street and online lenders. Our specialists help clients navigate mortgage options, including lifetime mortgages and first-time buyer schemes, with face-to-face appointments and comprehensive financial planning support.
Financial Services
Our financial services cover investment planning, retirement strategies, and protection insurance. We prioritise transparent advice without hidden fees, focusing on long-term financial security. Clients receive personalised solutions from our team of certified financial planners and mortgage specialists.
People
Andrew Sanderson
Lettings Property Manager
With extensive experience in property management, Andrew specialises in landlord support and tenant relations. He manages rental portfolios across Cumbria, focusing on compliance and market positioning.
Stephanie Woodward
Managing Director: Financial Services
Stephanie leads our financial advisory team with over 15 years' experience in wealth management. She specialises in retirement planning and mortgage solutions, holding FCA-authorised status.
Lyn Liness
Mortgage & Lifetime Mortgage Specialist
Lyn provides expert mortgage advice covering standard and specialist products. With deep knowledge of local property markets, she helps clients secure optimal financing solutions.
Jessica Simpson
Lettings Co-ordinator
Jessica manages day-to-day lettings operations, supporting both landlords and tenants. She ensures compliance with rental regulations and maintains high service standards across our property portfolio.
Louise Reed
Lettings Property Manager
Louise oversees property management services with a focus on client communication and property presentation. She works closely with landlords to maximise rental returns and tenant satisfaction.
Questions
What areas do you cover for property services?
We operate across Cumbria with offices in Barrow-in-Furness, Kendal, Grange-over-Sands, Ulverston, and Milnthorpe, serving both urban and rural property markets.
Do you offer integrated legal and financial services?
Yes, we provide coordinated property, legal, and financial services through our SRA-regulated solicitors and FCA-authorised financial advisors located at our main offices.
How can I get a property valuation?
We offer instant online valuations through our website or face-to-face assessments by local experts at any of our five office locations across Cumbria.
Are your property management services available for first-time landlords?
Our lettings team specialises in supporting new landlords with comprehensive guidance on compliance, tenant selection, and property maintenance requirements.
What mortgage options do you provide?
We access rates from high street and online lenders, offering standard mortgages, lifetime mortgages, and specialist products with face-to-face advisory appointments.
How are you regulated as a business?
We maintain dual regulation through the Solicitors Regulation Authority for legal services and the Financial Conduct Authority for financial advice, with client money protection in place.
Reviews (4)
Valentina M.
Mar 10, 2022
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Extremely untrustworthy and unprofessional. The staff was rude and unresponsive. Communication was shocking. Totally unsatisfied with the service. Would give zero star if possible.
Jackie Mcgarry
Oct 24, 2021
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Pleased with all our photos and the way we are being kept in the no when we have a viewing.there is no complaint from us really pleased thank you
Tracy Temple
Jul 19, 2021
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Great estate agents & legal team they sold a house I inherited. I live 160 miles away but they kept me informed by phone or email nothing was too much trouble they went above and beyond to make the sale as easy as possible. I'd like to say a big thank you to Alex & Chelsie at the Barrow office & Annie at the Kendal office. I would definitely recommend using this estate agents.
Kelly Rayner
Nov 27, 2020
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I am completely disgusted with the service received from the Barrow Branch here! Numerous issues with my rental property for over a year now and they still aren't resolved! False promise after false promise to contact me to get them resolved and never happens. Hound you if it's something they need doing like an inspection or boiler servicing! However when it comes to fixing problems with your rental absolutely useless and repeatedly pass the buck onto the next colleague.
