Business Details
Legal & Claims Experts for Insurance Sector
Keoghs is a leading provider of legal and claims solutions to the UK insurance industry, with over 1,800 dedicated professionals delivering expertise across casualty, complex claims, corporate risks, legacy issues, and motor claims. Our team combines deep industry knowledge with innovative technology to streamline claims management, enhance underwriting performance, and provide strategic litigation support. With offices across the UK and Ireland, we serve insurers, businesses, and insurance sector suppliers through tailored legal services and cutting-edge digital solutions. Our commitment to operational efficiency is demonstrated through platforms like ClaimPilot and Lauri, which leverage AI to transform claims processing.Recognised for market-leading advisory capabilities in catastrophic injury claims and counter-fraud initiatives, we maintain a client-centric approach that prioritises measurable outcomes and regulatory compliance. Our workforce's adaptability and technical proficiency have established us as a trusted partner for insurance sector challenges. Through continuous investment in employee development and technology innovation, we ensure sustained value delivery to clients while maintaining rigorous quality standards across all service areas.
Services
Legal Solutions
Claims Management
AI Technology
Risk Advisory
Litigation Support
Highlights and features
- We have 1,800+ legal professionals specialising in insurance claims
- We develop proprietary AI platforms for claims automation
- Our nationwide network serves all UK regions and Ireland
- We provide 24/7 claims technology support services
- Our team includes market-leading catastrophic injury claim advisors
What people say
Market-leading advisors
Innovative technology
Efficient case handling
Expert legal team
Cost-effective solutions
Services
Legal Solutions
Our legal solutions combine specialist insurance sector knowledge with strategic litigation expertise. We handle complex casualty claims, catastrophic injury cases, and regulatory compliance matters for insurers and insurance suppliers. Our team of 1,800+ legal professionals delivers tailored advice across all UK regions and Ireland, maintaining rigorous quality standards while reducing litigation costs through innovative case management approaches.
Claims Management
We provide end-to-end claims management solutions that optimise efficiency and customer experience. Our services cover motor claims, personal injury recoveries, credit hire cases, and legacy disease claims. Through technology integration and process automation, we help insurers improve underwriting performance while maintaining strict compliance with regulatory requirements across all handled claims categories.
AI Technology
Our proprietary AI platform Lauri revolutionises low-value claims processing through automation. Using machine learning and natural language processing, it handles quantum-only defence claims and MoJ Portal cases with complete regulatory compliance. This technology reduces processing costs by 70% while maintaining full audit trails and data integrity across thousands of annual claims transactions.
Risk Advisory
We offer strategic risk advisory services covering corporate sector risks, professional financial risks, and catastrophic loss scenarios. Our consultants provide expert analysis on exposure mitigation, fraud detection, and regulatory compliance strategies. This includes tailored advice on whiplash reform implementation and counter-fraud measures for motor and employers' liability claims.
Litigation Support
Our litigation support covers all stages of legal proceedings from pre-action protocols to courtroom representation. We specialise in complex personal injury cases, clinical negligence claims, and commercial dispute resolution. With dedicated advocacy teams and digital evidence management systems, we ensure efficient case progression and successful defence outcomes for insurance sector clients.
People
Allison Carr
Chief Executive Officer
Leading Keoghs' strategic direction with over 20 years' experience in insurance litigation. Focuses on technology integration and operational excellence across legal services delivery.
Daniel Elder
Head of Casualty
Specialises in casualty claims management with particular expertise in catastrophic injury cases. Oversees complex claims strategy and counter-fraud initiatives across UK operations.
Gary Fitzpatrick
Chief Commercial Officer
Responsible for client relationships and commercial strategy. Brings extensive insurance sector experience to develop tailored solutions for major insurer clients nationwide.
Kaveh Rashid
Credit Hire Director
Leads credit hire data analytics and fraud detection initiatives. Develops technology-driven solutions for motor claims efficiency and cost reduction across insurance portfolios.
Zoe Strong
Partner - Glasgow
Specialist in professional financial risks and regulatory compliance. Advises major insurers on risk mitigation strategies and legal framework adherence in complex claims scenarios.
Questions
What insurance sectors do you specialise in?
We specialise in motor, casualty, complex claims, legacy disease, and professional financial risks for insurers and insurance sector businesses.
Do you offer AI-powered claims solutions?
Yes, our Lauri platform automates low-value claims processing with full regulatory compliance and 70% cost reduction potential.
How many offices do you have in the UK?
We have 12 UK offices in Bolton, Belfast, Birmingham, Bristol, Glasgow, Leeds, Liverpool, London, Manchester, Newcastle, Southampton and Dublin.
What legal accreditations do you hold?
We maintain full Solicitors Regulation Authority accreditation and industry-specific certifications for all our legal practitioners.
Can you handle cross-border insurance claims?
Yes, our services cover the entire UK and Ireland with dedicated teams handling cross-jurisdictional claims requirements.
What technology platforms do you use?
We use Lauri AI for claims automation, ClaimPilot for case management, and integrated systems for real-time client reporting.
