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Reviews (20)
Mel
Nov 29, 2021
Lawrence Powell
Oct 08, 2021
Ryan Dingley
Sep 28, 2021
Hf Absolute Calendar
Feb 15, 2021
I have had personal and professional dealings with Mark Iddles and his Team and cannot stress enough what an excellent service My Family and I have recieved not only during the Pandemic which has been tough working conditions but also during a difficult time of dealing with a probate sale. Mark and his Team have gone above and beyond to get this sale over the line, thankyou all so much.
Fran Dumas
Jan 25, 2021
Solicitors are sought in times of difficulty, when matters are out out of you own hands and when you lack the required expertise. Wollens have done nothing but take advantage of this in my case. I have just paid a "bill" for which I don't actually have any record of any work being done. No actual correspondence as they have described, has been received regarding outstanding payments for this apparent work, but a threatening letter was received instead.
At no point has anything actually been signed by myself, nor have I even met any representative in person. Yet, I owe them for work that I actually instructed another firm to do, for little more than the amount I have just paid Wollens. I pay this fee now, purely out of fear that I would never be able to argue with a law firm that pulled the wool over my eyes from the beginning. If you enquire, you will be billed from the start, without warning, without knowing what you are actually paying for.
At no point has anything actually been signed by myself, nor have I even met any representative in person. Yet, I owe them for work that I actually instructed another firm to do, for little more than the amount I have just paid Wollens. I pay this fee now, purely out of fear that I would never be able to argue with a law firm that pulled the wool over my eyes from the beginning. If you enquire, you will be billed from the start, without warning, without knowing what you are actually paying for.
Bee Gee
Dec 19, 2020
Took to long to sort clam over a year then they tell you they can't help totally waste of time do not trust this firm never call you back when you ask them took over a week to get a call back now iv lost all chances making a clam as they let my 3 Yr slip by them and not even a sorry. For there poor service they offer shocking company. Be warned.
Hannah Folland
Jul 18, 2020
Lorraine Bowie
May 28, 2020
Martyn Barrow
Apr 20, 2020
Please accept my gratitude for your support and the support the family-law team over the past few years. It has been a long road. I have very much appreciated the sage and calming advice you have all provided throughout the course of a contentious probate case. You are all a credit to your organisation and profession generally.
Charlie Kopec
Apr 11, 2020
Went through the process of buying our first house with Wollens as our solicitor. Grade II listed house. Our solicitor Jodie was very approachable and friendly. Very quick to get back via phone or email with our questions. Good clear explanations in writing (and over the phone where necessary) of all searches/enquiries and returned very quickly after becoming available.
Great value for money with no added fees. Recommended to us by a senior property advising consultant from JLL (Jones Lang Lasalle). All round friendly, reliable and timely service at a competitive price.
Great value for money with no added fees. Recommended to us by a senior property advising consultant from JLL (Jones Lang Lasalle). All round friendly, reliable and timely service at a competitive price.
Colin Robillard
Apr 11, 2020
Robin Cooke
Jan 26, 2020
It's a shame they didn't appear appear to put as much effort into protecting our interests, as they have since for trying to refute our claim for alleged professional negligence. They didn't even get my name correct on some paperwork. Diabolical, cavalier, self-preserving attitude. I would definitely NOT recommend them.
Chris Robillard
Jan 24, 2020
Chris Peek-Gould
Jan 08, 2020
Having moved multiple times in recent years, suffering the frustrations of Estate Agents and Conveyancing Solicitors, it was a pleasant surprise to find one that was not only as good to her word, but operated completely transparently - communication was full and meaningful without the need to chase, fully accessible and for once we felt as if there was someone working for you rather than against. The company was Wollens in Exeter and the Paralegal in question was Daisy Otton - highly recommended.
Marie- Laveau
Oct 06, 2019
I cannot describe how happy I am with this service in buying our first property. Jodie from the Exeter branch has been incredible. The service has been very swift and they have been informative and professional throughout. I cannot praise them enough based on my experience and I would certainly be using them in the future should the need arise. Thank you very much Wollens.
Caz Farmer
Jun 20, 2019
I did not have a good experience with my lawyer here, and I chose to switch firms part-way through my case. I was assigned Mark Shell as my lawyer, and I personally found him to be patronising and distracted. I had to chase him for updates on two occasions (which he charged me for responding to), and these delays appeared to annoy his counterpart on the 'other side' (which I don't know, may have been a tactic, but I found the delays very stressful).
Mark admitted that a partner had left during the timeframe of my case, which meant that he became very busy. However I would personally have preferred him to refer me elsewhere. The firm I switched to was a similar price, but the experience was so much better and I felt my new lawyer had a much better understanding of my case, things moved quicker, and he was more responsive. I would not recommend Mark Shell based on my experience.
Mark admitted that a partner had left during the timeframe of my case, which meant that he became very busy. However I would personally have preferred him to refer me elsewhere. The firm I switched to was a similar price, but the experience was so much better and I felt my new lawyer had a much better understanding of my case, things moved quicker, and he was more responsive. I would not recommend Mark Shell based on my experience.
Katrina Doughty
Oct 20, 2018
I would certainly have no hesitation in recommending Wollen Michelmore. I dealt with both the Newton Abbot and Torquay office in regard to drawing up a Will, Lasting Power of Attorney and a Declaration of Trust document. Everything was explained very carefully, I knew exactly what to expect within a specified timescale and the fees I thought were very fair.
I was updated on a regular basis and had full confidence in the service provided - not once did I feel that I needed to chase to find out what was happening. It was a very personal service and although they are a fairly large firm I always felt welcome and certainly never felt that I "was just another footfall through the door". If I ever need further legal advice/solutions I will be using Woolen Michelmore for sure.
I was updated on a regular basis and had full confidence in the service provided - not once did I feel that I needed to chase to find out what was happening. It was a very personal service and although they are a fairly large firm I always felt welcome and certainly never felt that I "was just another footfall through the door". If I ever need further legal advice/solutions I will be using Woolen Michelmore for sure.
Lee Bayliffe
Oct 07, 2018
Dreadful experience quoted under a 1000 for a simple case which I paid upfront (not recommended) received constant phone calls and emails suggesting ideas (charging all the time without warning) ended up back at the beginning as none of the ideas were worthwhile and then gave me a bill for a further 1900 on top! I pulled the case from them and dealt with it myself which took 2 weeks all resolved.
I refused to pay the extra money and put a complaint in as I felt some of the 1000 given should be refunded due to no useful help being received and I had to deal with the case on my own in the end anyway, no response from them for 4 years and last week a bill comes through asking for the 1900! I won't be paying and I'm happy to go to court to reclaim the money I have paid. Rip off merchants. BEWARE!
I refused to pay the extra money and put a complaint in as I felt some of the 1000 given should be refunded due to no useful help being received and I had to deal with the case on my own in the end anyway, no response from them for 4 years and last week a bill comes through asking for the 1900! I won't be paying and I'm happy to go to court to reclaim the money I have paid. Rip off merchants. BEWARE!
Laura Clifford
Apr 28, 2016
Qype User Energy
Mar 11, 2010