Rogers & Norton

Liz Coleman and her team on the conveyancing side, highly professional and efficient, have to say, think this is the best firm of solicitors, I have ever come across highly recommended

Filled in online enquiry form requesting quote for a small conveyancing job. Acknowledged saying I would receive a response as soon as possible. After 3 working days, having received no response I called and was told they 'had not got the capacity' - presumably they also hadn't got the time to reply to my enquiry. This was in June 2022 - understandable during covid maybe but not now

Whilst not the cheapest for conveyancing, the service is second to none. Prompt response to any query and always polite, courteous and offer the very best advice. Would not hesitate to use again or recommend.

We used Rogers & Norton to represent us during the sale of our small company. Alistair Ponder provided excellent advice, listened to our opinions and was more responsive and efficient than I have known many other solicitors to be. He was often able to meet at short notice and as a result of this and his intent to move things forwards, the sale was completed very promptly and at reasonable cost. I would certainly recommend.

As a Commercial Landlord I used their services to deal with a dispute with a tenant. I was impressed by their professionalism and speed of response. They eventually helped in agreeing an out of court settlement amicably. I would recommend their services in this respect to other landlords.

From the outset, 2020 was not a good year for us! We had 2 deaths and resulting estates and house sales that needed legal management. Additionally we had another house sale and purchase. I will cover below our experiences of each R&N service. Estate Management headed by Laura Rumsey. The Will had been previously drawn up by R&N at the explicit wishes of my mother (the deceased) It was known it would be contentious in content and R&N had drafted a letter explaining the content signed by my mother to be sent to beneficiaries on her death, which in itself stopped any valid challenge.

This in mind, Laura handled the communication with the beneficiaries professionally and with empathy. She obtained Probate, arranged valuations keeping us informed but we felt everything was being well controlled. The second death was unexpected, a Will hade been drawn up by the deceased himself. Paperwork was a mess, no audit trail of assets. Laura and her team reconstructed his affairs, which included shares, Isa's, premium bonds. everything you can imagine, she handled Probate estate agents again, to bring the estate to satisfactory closure.

This was all during the very difficult Covid lockdown period. Property Sales headed by Vikki Lambert. Vikki took up the gauntlet when Laura' s role ended, she managed both property sales efficiently and expediently handling correspondence from estate agents, ourselves and the purchasers. Both sales went through quickly and without problems. We were so impressed with her service that when our son decided to move house in London, we asked Vikki to handle that as well.

She picked up some potential financial issues with the new property and flagged those up, but also chased non responsive Management companies successfully. Once more both sale and purchase was completed timeously and very much to our satisfaction. Finally. hand on heart we recommend R&N unreservedly, both Estates/Wills/Probate and Conveyancing teams are competent and responsive - with them you we think you will be in safe hands!

Steve was very supportive of our situation. He was easily contactable and very down-to-earth. Can't recommend him and his team enough!

Had an excellent experience during our re-mortgage, it wasn't a super straight forward case and Lauren +team at Roger's and Norton Norwich completed everything without any issue. All the team were very responsive! Thank you.

Poor attention to detail. Failed to read or properly respond to the key correspondence from the other side. Had to take them to the legal ombudsman. Avoid.

I am very pleased with the service I have received at Rogers and Norton. I had dealings with Michelle Walters and Emma and they were super efficient and professional. They were fantastic. Highly Recommended.

We were recommended R&N by a colleague, after realising that our usual solicitor was not on our lenders panel. Our property purchase was handled by Steven and Catherine, both were approachable, responsive, and very efficient throughout the purchase. Steven's legal advice on a lease issue was accurate and dealt with very speedily. We were extremely happy with their service and grateful for all their help. We would use Steven and Catherine again without hesitation and will be recommending their services to our friends and family. Sarah Kirby

Recommended to me by a family member and pleased with the handling of my recent purchase of a listed leasehold property. Contacted me when necessary rather than inundated me with boilerplate updates. When I sought contact it was always available. Advice was concise and professional. Would use again without hesitation.

Rogers & Norton were recommended to me by a family member to manage my divorce proceedings. I was pleased to find that a discount on services was offered to serving Police Officers. My case was managed by Kerry Rowell who I found to be friendly, professional, thorough. Everything was carefully explained to me and time was taken to ensure I was happy with how things progressed every step of the way. Kerry approached everything in a fair and balanced way, she advised me well and looked after my interests whilst allowing me to make final decisions myself. From start to finish, my divorce was completed in less than six months and with Rogers & Norton and I would 100% recommend their services to others.

A very good, responsive service from R&N as always and good value for money with pricing lower than competitors. They know their business well and this makes the whole 'House Sell' process much easier from a client point of view as we all know this can be a difficult / challenging transaction. Would happily use again and would definitely recommend.

We used Steve for our house sale & purchase. Steve and his secretary Catherine were brilliant and very helpful. We were very lucky to have Rogers and Norton deal with our transaction. Steve provided great advice throughout the process and supported us to complete in a very short space of time. If we had used an alternative conveyance we would have not completed this transaction. I strongly recommend Steve and the team. Land

I recently used Rogers and Norton to deal with a sale of property for my late mother in law's Estate, and separately for a purchase of a property for my Brother-in-law. Both transactions were handled professionally and we were kept informed of progress throughout the process. Both Steven, and his secretary Catherine were very approachable and we were very happy with the service we received. I wouldn't hesitate to recommend them, and will definitely use their services again myself, if the need arises.